3 Jobs in Tampa, FL
American Cruise Lines is Hiring a Hotel General Manager Near Tampa, FL
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!
Hotel General Managers are leaders on all American Cruise Lines ships. As General Manager, you will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment. The entire hotel department will report directly to you as we travel the rivers and waterways of the country. This is a traveling position that will immerse you in the hospitality, food service, and cruise industries.
Your primary duties include overseeing the day-to-day hotel operations and onboard food services, as well coordinating onshore events. Other responsibilities include coaching and training the hotel team and establishing collaborative relationships among team members. At all times you must ensure that our company policies are applied and upheld in a consistent manner. To make sure that you are well-supported onboard, we have a network of onshore operations and logistics personnel throughout the country who are available to assist you.
Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. All travel and on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!
Responsibilities:
- Lead the Assistant Hotel Manager, Housekeeping Manager, and Dining Room Manager.
- Oversee hotel departments to ensure an optimal level of service and hospitality are provided to guests.
- Resolve guest complaints in a timely manner.
- Provide a positive guest experience through quality, safety, and strong customer service.
- Continuously improve the daily performance of the shipboard team and hotel department.
- Communicate effectively to all other departments including housekeeping, food and beverage, etc.
- Evaluate with each department head their identified goals and the action steps to achieve them within the acknowledged length of time.
- Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
- Perform bartending duties as needed with other management personnel.
- 3 years of hotel or food and beverage management experience.
- Bachelor’s degree in business or hospitality management is preferred.
- Willing to live and work aboard the ship.
- Optimism and a hardworking drive to succeed.
- Cruise industry experience not required.
- 7 Days per week while onboard the ship.
- 6 to 8 weeks working and living onboard the ship.
- 1 to 2 weeks shore leave vacation.
- Accommodations and meals are provided onboard.
- Benefits package including medical, dental, and matching 401k.
- Complimentary travel accommodations.
- Training programs to support you.
- Continuous growth in the company.
- Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job Summary
Full Time
$91k-134k (estimate)
02/11/2024
05/08/2024
americancruiselines.com
GUILFORD, CT
200 - 500
1991
VICKI S SMITH MSW
$50M - $200M
Related Companies
About American Cruise Lines
Be part of a growing company that is making waves in the exciting cruise industry. American Cruise Lines is the largest cruise company in the U.S., operating the newest fleet of riverboats and small cruise ships in the country. Our mission is to provide our guests with an exceptional cruise experience. Our people are key to achieving this goal. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line. With each of our ships holding from 50 to 185 passengers, our guests receive a more intimate travel setting which allows us to offer ...
a more personal service. This customized guest experience is the means by which we are able to achieve our motto of Small Ship Cruising Done Perfectly. Our shipboard staff includes some of the best professionals in the hospitality field and they pride themselves on providing outstanding customer service. Through the support they receive from our corporate office, our shipboard crew is able to ensure our passengers have an enjoyable time while on board. American Cruise Lines is growing and we are always willing to hire hardworking, passionate people to join both our shipboard and our corporate staff. Whether you are stationed on land or on river, our company will provide you with a rewarding work experience.
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The job skills required for Hotel General Manager include Housekeeping, Hospitality Management, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel General Manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Hotel General Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel General Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel General Manager job description and responsibilities
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Responsible for managing the Hotels operations team and overall hotel targets to deliver an excellent Guest experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel General Manager jobs
Be present in your hotel and motivate team members.
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Work on your communication skills and make budgets a priority.
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Reward great service.
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Take responsibility for problems that arises in the Hotel.
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Monitors all operating costs, budgets, and forecasts.
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Step 3: View the best colleges and universities for Hotel General Manager.
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